Developing Talent for Operational Excellence
San Francisco International Airport (SFO) strives to be one of the best airports in the world and the top employer in the Bay Area. To help achieve this goal, FUSE Executive Fellow Mark Avnet partnered with SFO to design and implement the SFO People Strategy, a first-of-its-kind strategic roadmap enabling... Read more
Improving the Care Experience for Patients and Staff
The San Francisco Health Network (SFHN) serves more than one in eight San Franciscans annually. Along with several projects to improve the patient experience, SFHN is committed to providing a positive care experience across the network. FUSE Fellow Cori Schauer helped design a service framework to change the SFHN’s approach... Read more
Climate Action Through Electric Vehicle Readiness
To help San Francisco develop a plan for widespread electric vehicle adoption, FUSE Fellow Lars Peters developed a series of recommendations based on best practices from cities around the world and input from city and community stakeholders. Lars based his recommendations on analysis of available data, oriented them towards specific... Read more
Designing Fleet Management for a Sustainable City
The City and County of San Francisco owns and operates a fleet of more than 7,000 vehicles and pieces of equipment that provide vital functions to the city. As the Fleet Management Division moves to new facilities, FUSE Fellow Keigo Yoshida partnered with the City Administrator’s Office to analyze vehicle... Read more
Strengthening Accountability With Online Technology
The San Francisco Ethics Commission was established to provide education and enforcement of ethics, campaign finance, and lobbying laws. FUSE Fellow Gayathri Thaikkendiyil was tasked with developing a plan to redesign and modernize the commission’s website and e-filing project, with the ultimate goal of increasing public engagement and government accountability.... Read more