If you are an experienced professional looking for a challenge that engages your experience and values, and that improves lives in a community, apply to be a FUSE Executive Fellow.
Fellowship Openings
Our government partners are working to address pressing challenges facing their communities. Experienced leaders want to leverage their skills and experience for meaningful change. We bring them together through an executive fellowship program that increases the capacity of local governments to work more effectively for communities.
Over 12 months, FUSE Executive Fellows are embedded in local government agencies. Working in partnership with local leaders, they bring new approaches, diverse perspectives, and lift up community-based solutions. To accelerate fellows’ impact, we provide training and capacity building in change management, human-centered design, government operations, and other important topics.
New York, NY Expanding Equity and Excellence Across the DEP Meter-to-Cash Customer Experience
New York City’s Department of Environmental Protection (DEP) is working to enhance the customer experience by better understanding and serving resident needs through more efficient processes. The FUSE Executive Fellow will work to collect and integrate customer feedback, optimize processes, and create new tools and methodologies for the Bureau of Customer Services (BCS) to support short-term and long-term implementation success. Within BCS, the Executive Fellow will lead the initiation, exploration, and potential implementation of new strategic projects, as well as identify future roadmap project activity. Ultimately, this work will help DEP provide a more equitable experience to its customers, increase operational efficiency, and improve accessibility for all DEP customers.
Location Based on Fellowship Opportunity, US FUSE Executive Fellow General Application
New York City’s Department of Environmental Protection (DEP) is working to enhance the customer experience by better understanding and serving resident needs through more efficient processes. The FUSE Executive Fellow will work to collect and integrate customer feedback, optimize processes, and create new tools and methodologies for the Bureau of Customer Services (BCS) to support short-term and long-term implementation success. Within BCS, the Executive Fellow will lead the initiation, exploration, and potential implementation of new strategic projects, as well as identify future roadmap project activity. Ultimately, this work will help DEP provide a more equitable experience to its customers, increase operational efficiency, and improve accessibility for all DEP customers.