Edward Lo
Los Angeles County – Department of Military and Veterans Affairs
EDWARD LO is a proven business and technology leader specializing in the strategic and innovative application of technology to transform business processes and improve business value. He has 20+ years of consulting leadership experience accelerating digital transformations across multiple business domains, such as customer engagement, customer data management, customer service, knowledge management, financial processing, parts and supply chain management, and manufacturing automation. He holds a BA from Johns Hopkins University and an MBA from UCLA.
Project
Los Angeles County’s Department of Military and Veterans Affairs is developing strategic IT solutions to better serve its 281,000 military veterans, who face twice the rate of homelessness and suicide compared to civilians. The project will create a unified dashboard that synthesizes data from multiple government systems, allowing Veteran Services Officers to efficiently connect veterans with appropriate benefits and services. By improving data analysis capabilities and streamlining access to information, this initiative aims to help more veterans access the benefits they deserve while preventing homelessness, suicide, and incarceration.