Nicole Jackson
City of Columbus, OH – Department of Development Administration
NICOLE JACKSON is a seasoned product and technical leader with over a decade of experience in product development, delivery, and digital transformation. She has held various high-level roles, such as Chief Technology Officer, Head of Product, and Vice President of Strategic Initiatives. Her expertise spans user experience, systems thinking, solutions delivery, and software development, enabling her to create scalable solutions for complex problems across multiple industries, including nonprofit, B2B, B2B2C, B2C, B2C, and B2G.
Jackson serves on the Advisory Board for the Strategic AI Certificate Program at Ashland University, is a member of the Responsible A.I. Institute, and was recently chosen as one of 49 Americans to participate in the EU Office of Artificial Intelligence Code of Practice Plenary to assist in the development of practice guidelines to adhere to the rules and guidelines of the EU AI Act by August 1, 2025. She also serves as an advisor with IJIS, alongside technical and government leaders as an AI ethicist in the creation of best practice guidelines for federal and state law enforcement agencies. Jackson is a recognized national leader in STEM and mentors undergraduate students at Howard University and the University of Texas-Austin through the National Science and Technology Medals Foundation (NSTMF) was one of 125 women honored by the AAAS as a national mentor under the IF/THEN initiative, with a 3D-printed statue of her likeness displayed in the Women’s History Month IF/THEN exhibit at the Smithsonian and in Washington D.C. in 2022.
Jackson has been featured in additional museum exhibits, including Google Arts and Culture’s New Science exhibit and the International Museum of Surgical Science. She is a new member of ForbesBLK, serves on the AAAS Early Science Award Selection Committee, and occasionally instructs product management certification programs at Columbia University and Georgia Institute of Technology. Outside of technology, Jackson volunteers her time to causes that work best for humanity to self-actualize. She enjoys gardening, and she and her spouse maintain more than 60 indoor plants. Jackson is a caregiver to her mother, who is bravely battling rare bile duct cancer, and she and her wife are empty nesters who enjoy dinners and live music.
Project
Columbus is tackling rising housing instability by developing a data-driven early warning system to identify and address factors like rising rents, displacement, and predatory investor activity, which disproportionately affect marginalized communities. FUSE Executive Fellow Nicole Jackson will collaborate with stakeholders, collect neighborhood-level data, and create a dynamic dashboard to guide targeted interventions, such as tenant protections and affordable housing preservation. This initiative will equip the city with sustainable tools and strategies to prevent displacement, increase housing stability, and protect its most vulnerable residents.