The Los Angeles Public Library system operates 73 locations, serving over 4 million people who speak more than 220 languages. The library provides internet connectivity and various programs to help residents access computer and internet resources. As a front line for residents to access other services, the library is leading an effort to advance digital equity across Los Angeles and facilitate residents’ access to opportunities.
The City of Los Angeles is partnering with FUSE to design internal knowledge management and external communications to engage stakeholders, map out digital programs and services across all city agencies, and plan strategic communications efforts to encourage unconnected residents to access digital resources. FUSE Executive Fellow Alia Brown will map out the digital programs and services across all City of Los Angeles agencies and departments, design a knowledge-sharing system to keep that map up to date, and plan strategic communications efforts to encourage unconnected Angelenos to access digital resources in their home or a public location. As a result of this work, the City of Los Angeles and the Library will be better equipped to serve all residents and Angelenos will more easily access digital resources and opportunities.