Coordinating Social Services to Reduce Recidivism | FUSE

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The Los Angeles County Probation Department seeks to reduce the financial and societal cost of recidivism by helping people reintegrate more effectively into their communities after prison. To support that goal, the department enlisted FUSE executive fellow Barry Goldberg to assess how county agencies involved in re-entry can coordinate to improve outcomes.

To understand how re-entry services were managed and delivered, Barry engaged with key stakeholders and analyzed performance data, referral practices, and data-sharing across agencies. Drawing from this research, he made four core recommendations: establish a continuum of quality care for incarcerated individuals; offer an identifiable, coordinated, and managed portfolio of re-entry services; align service availability, capacity, and access with client needs; and ensure that individuals are willing and able to participate in services. He also assisted with the creation of a project management toolkit and staff training module, the launch of a re-entry symposium, and the vision for a planned community re-entry center. These efforts are making the department more efficient, accountable, and responsive to the needs of individuals as they transition out of the justice system.

BARRY GOLDBERG is an advisor and change agent for integrated business and technology strategies, digital innovation, and process transformation. As a management consultant with Gartner for more than 20 years, he helped public safety and justice agencies improve internal operations and workflow and deliver expanded services to constituents across the U.S. and in Canada. Prior to joining Gartner, Barry worked in various technology management and operational roles for Transamerica Corp. There, he oversaw the design and construction of a data center and office facility, led business continuity and disaster recovery efforts, developed and managed service level agreements, and initiated operational changes to reduce costs. Barry earned a B.S. in architecture from USC and holds PMP and ITIL Foundation certifications.

2018-2019 | Los Angeles County - Probation Department

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