Oakland leadership seeks to ensure that all departments have the tools and resources needed to track and report on equity-centered targets aligned to key health, climate, and economic indicators. To meet these goals, the city council and mayor want to develop a performance management system, which can also help local leaders address the challenges they face during the Covid-19 pandemic, improve results given current resource constraints, engage public employees in an era of complexity and rapid changes, and gain and keep the public’s trust and confidence through accountability and communication. The system, which will track key performance metrics across service areas, will help agencies work together to drive equitable community outcomes and enable a faster recovery from Covid-19.
To support this work, Oakland is partnering with FUSE Executive Fellow Helen Angeldones to build and pilot a strategic performance management system that uses existing data and creates new mechanisms for tracking, analyzing, and measuring performance and outcomes across city departments and key stakeholders.