Blogs

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How to Design a Human-Centered Government Website

When residents have to resort to a Google search to find government services, it’s a sure sign that its website isn’t working well. Such was the case in Washington D.C. Because of its unique status as a city and a federal district, D.C. processes complex requests that cover a range of traditional state, county, and … Continued

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Minneapolis Seeking More Equitable Transportation Alternatives

This FUSE-produced story was originally published on Next City. Fifteen years ago, hailing a ride meant flagging or calling a taxi. Predicting when a bus would arrive was anyone’s guess. And renting a bike required a trip to the local bike shop. Today, it’s a wildly different scenario. More than one third of American adults … Continued

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Dedicating a Year to Public Service

This April, our first spring cohort of executive fellows joined FUSE in St. Louis for orientation and the beginning of their year-long fellowships. From helping improve community policing to bringing Wi-Fi to underserved communities to enhancing the delivery of government services, these talented leaders are prepared to tackle the most difficult challenges facing civic organizations … Continued