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    About Us

    FUSE is a national nonprofit dedicated to increasing the capacity of local governments to engage communities, advance racial equity, and work more effectively for everyone.

    About us Overview

    Our Model

    The FUSE Model centers around a one-year full-time public service role in city or county government and includes three primary phases from start to finish.

    Our Fellows & Alumni

    FUSE Executive Fellows and Alumni are experienced leaders committed to advancing equity through action-oriented partnerships with government agencies.

    FUSE Careers

    FUSE is a national nonprofit dedicated to increasing the capacity of local governments to engage communities, advance racial equity, and work more effectively for everyone.

    Our Team

    The FUSE team and board of directors are committed to driving equitable change locally and nationally.

  • Work with FUSE

    Work with FUSE

    The power of government. The experience of community. The impact of new ideas. Together we can build better systems

    Work with FUSE Overview

    Partner With FUSE

    The FUSE Model centers around a one-year full-time public service role in city or county government and includes three primary phases from start to finish.

    Executive Fellowship Program

    FUSE Executive Fellows and Alumni are experienced leaders committed to advancing equity through action-oriented partnerships with government agencies.

    Funders And Supporters

    Thanks to the generous support and close partnerships of our funders and supporters, we have been able to deepen our impact on issues that matter the most to communities and the government agencies that serve them.

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    Read more about our work, partner success, and updates.

  • Our Projects

    Our Projects

    Through strategic collaboration, these initiatives harness innovative solutions and practices to bridge gaps in healthcare access.

    Explore Our Work

    Health

    Expanding access to affordable health care and mental health resources to improve key indicators of community health.

    Justice

    Enhancing public safety and reform of criminal justice by changing policing, 911 dispatching, bail, sentencing, probation, reentry.

    Education

    Improving options for childcare, early education, STEM, out-of-school-time, and post-secondary enrollment and affordability.

    Climate

    Building new infrastructure, disaster resilience, renewable energy, green economy jobs, and plans to reduce emissions.

    Housing

    Addressing issues of homelessness, housing insecurity, gentrification, and the need to preserve and build more affordable housing.

    Jobs

    Increasing the number of living-wage jobs and preparing for the future of work through expanded job training.

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Hua Wang

2018-2019 | Washington D.C. - Office of the City Administrator

Designing Excellent Customer Service in Local Government

HUA WANG is the CEO of SmartBridge Health, a cancer telemedicine company making worldclass cancer care accessible. Prior to SmartBridge Health, Hua was a private equity lawyer at Proskauer, legal counsel at Cisco Systems, and a Global Scholar at the Kauffman Foundation. She also was an investment banking analyst at Lehman Brothers and a healthcare strategy consultant at Accenture. Hua was a United States Presidential Scholar and recipient of the American Bar Association Legal Opportunity Scholarship. She graduated from Duke University and Northwestern Pritzker School of Law.

Project

To help residents efficiently access the services they need, Washington D.C. plans to improve customer services across its varied agencies. FUSE executive fellow Hua Wang helped implement an integrated approach to customer service and began the design of a digital platform that simplifies access to these services, transforming the way D.C. employees communicate and improving customer care. Read more

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