Financial Systems Improvement and Change Management to Strengthen Los Angeles County | FUSE

About Us
About Us
FUSE is a national nonprofit dedicated to increasing the capacity of local governments to engage communities, advance racial equity, and work more effectively for everyone.
About us Overview
Our Model
The FUSE Model centers around a one-year full-time public service role in city or county government and includes three primary phases from start to finish.
Our Fellows & Alumni
FUSE Executive Fellows and Alumni are experienced leaders committed to advancing equity through action-oriented partnerships with government agencies.
FUSE Careers
FUSE is a national nonprofit dedicated to increasing the capacity of local governments to engage communities, advance racial equity, and work more effectively for everyone.
Our Team
The FUSE team and board of directors are committed to driving equitable change locally and nationally.
Work with FUSE
Work with FUSE
The power of government. The experience of community. The impact of new ideas. Together we can build better systems
Work with FUSE Overview
Partner With FUSE
The FUSE Model centers around a one-year full-time public service role in city or county government and includes three primary phases from start to finish.
Executive Fellowship Program
FUSE Executive Fellows and Alumni are experienced leaders committed to advancing equity through action-oriented partnerships with government agencies.
Funders And Supporters
Thanks to the generous support and close partnerships of our funders and supporters, we have been able to deepen our impact on issues that matter the most to communities and the government agencies that serve them.
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Read more about our work, partner success, and updates.
Our Projects
Our Projects
Through strategic collaboration, these initiatives harness innovative solutions and practices to bridge gaps in healthcare access.
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Health
Expanding access to affordable health care and mental health resources to improve key indicators of community health.
Justice
Enhancing public safety and reform of criminal justice by changing policing, 911 dispatching, bail, sentencing, probation, reentry.
Education
Improving options for childcare, early education, STEM, out-of-school-time, and post-secondary enrollment and affordability.
Climate
Building new infrastructure, disaster resilience, renewable energy, green economy jobs, and plans to reduce emissions.
Housing
Addressing issues of homelessness, housing insecurity, gentrification, and the need to preserve and build more affordable housing.
Jobs
Increasing the number of living-wage jobs and preparing for the future of work through expanded job training.
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Los Angeles County’s Internal Services Department (ISD) plays a critical role in delivering essential services across the County, including IT support, energy management, procurement, and operations, while advancing key diversity, equity, and inclusion (DEI) initiatives. However, ISD’s current rate-setting and billing processes are inconsistent, causing customer departments to have challenges understanding their service costs. To improve operational efficiency and transparency, ISD will partner with FUSE Executive Fellow Game Quan to enhance financial management and streamline internal processes.

Starting in October 2024, Quan will implement a roadmap to modernize ISD’s financial practices by developing transparent rate-setting policies, automating billing processes, and creating user-friendly tools such as training materials and budgeting templates. Additionally, Quan will guide the rollout of improved human resources and accounting procedures, empowering team members to optimize their roles. By creating a cost allocation and recovery plan, this project will equip ISD to offer clear, equitable pricing for its services, ensuring efficient operations that enable ISD to continue supporting vital County-wide initiatives and fostering inclusive economic growth.