The San Francisco Department of Emergency Management leads the city’s planning around response and recovery from a wide array of potential disasters. Because emergency management is a constantly evolving practice with new standards and new strategies for preparation, response, recovery and resiliency, plans must be updated regularly to stay relevant. The Department hired Lisa to coordinate the next phase of emergency preparedness planning for the city. This work helped ensure that San Francisco is able to function as a cohesive entity in responding to emergencies that might arise over the next several years.