Pacific

“Care First, Jails, Last”: Implementing Groundbreaking Alternatives to Incarceration
On any given night, more than 17,000 people are confined in the Los Angeles County jail system, more than 5,000 of whom have serious mental health needs. Black residents account for less than 10 percent of the county’s population, yet 29 percent of those imprisoned are Black. In recent years,... Read more
Implementing the “Better Neighborhoods, Same Neighbors” Initiative
Oakland is working to reduce racial disparities and promote economic security and opportunity for residents, especially those living in underserved neighborhoods in East Oakland. After partnering and engaging with communities in East Oakland, city officials created the Better Neighborhoods, Same Neighbors plan, which was awarded a $28.2 million multi-year Transformative... Read more
Holding Local Leaders Accountable for Addressing Racial Equity
Oakland leadership seeks to ensure that all departments have the tools and resources needed to track and report on equity-centered targets aligned to key health, climate, and economic indicators. To meet these goals, the city council and mayor want to develop a performance management system, which can also help local... Read more
Increasing Equitable Access to Affordable Utilities for All Angelenos
The L.A. Department of Water and Power (LADWP) provides reliable and safe water and electricity to 4 million residents and businesses, while also striving to provide affordable utilities to the city’s most vulnerable residents. LADWP leadership recognizes that the health and economic crises spurred by the COVID-19 pandemic have impacted... Read more
Ensuring an Equitable, Effective, and Safe Distribution of the COVID-19 Vaccine
To help protect the health and well-being of Los Angeles County residents during the COVID-19 pandemic, the Los Angeles County Department of Public Health (DPH) implemented the largest vaccine distribution effort in its history. As the largest U.S. county, L.A. County’s vaccine equity efforts have been pivotal to the achievement... Read more
Launching a Nonprofit to Build Affordable Housing for Special Populations
Cities and counties throughout the Bay Area face a dire affordable housing crisis. In Alameda County alone, homelessness grew by 40% from 2015 to 2017, with 41% of those experiencing homelessness reporting that a serious mental illness (SMI) impacted their ability to obtain housing. The County has been experiencing a... Read more
Effective Reportable Disease Surveillance for COVID-19 Recovery
The core mission of the Los Angeles County Department of Public Health (DPH) is to protect the health and well-being of Angelenos. During the COVID-19 pandemic, this charge has become even more critical. DPH recognized that a strong underlying reportable disease surveillance system was key to ensuring timely and accurate... Read more
Connecting Residents to Comprehensive Services
The Los Angeles County Department of Workforce Development, Aging and Community Services (WDACS) provides residents with a range of programs. While many operate efficiently, internal and external communication, coordination, and alignment between programs can be improved to ensure seamless services for residents. To support this work, WDACS enlisted FUSE Executive... Read more
Redesigning Workflow to Increase Efficiencies
At the Los Angeles County Department of Workforce Development, Aging and Community Services (WDACS), staff handling frontline services can spend as much as 60% to 70% of their time on internal workflow. Rather than devoting such an outsized amount of time to procurement, approvals and other internal tasks, the team’s... Read more
Designing Systems to Capture and Share Institutional Digital Content
The Los Angeles Bureau of Engineering is experiencing increased demand for its services. At the same time, a quarter of its employees are nearing retirement. The Bureau recognizes the need to update its infrastructure and create a shared library of digital content to ensure an effective knowledge transfer of ongoing... Read more