Applying Human-Centered Design to Improve Workforce Services
The Los Angeles County Department of Workforce Development, Aging and Community Services (WDACS) provides services to connect the most historically vulnerable populations in the County with high-quality jobs and careers. FUSE Executive Fellow Patrick Koppula applied a human-centered design approach to help WDACS integrate and deliver services at key moments... Read more
Improving Outcomes for Justice-Involved Youth
The Juvenile Services Division (JSD) of the Los Angeles County Probation Department is responsible for the well-being and safety of approximately 6,000 justice-involved youths. Providing trauma-informed programming to support the development of these youths, whether they are in probation facilities or the community, is one of its primary goals. FUSE... Read more
Building Infrastructure and Capacity for L.A.’s Next Wave of Tourism
In response to the more than 50 million visitors who arrive in Los Angeles each year, the city’s Department of Convention & Tourism Development (CTD) is working on a master plan for tourism. The first long-term strategic plan around tourism ever undertaken by the city, it addresses infrastructure, capacity, and... Read more
Developing Library Leadership to Strengthen Community Services
A significant number of the Los Angeles Public Library’s (LAPL’s) more than 1,500 employees are nearing retirement. To prepare for this eventuality, LAPL sought to create a development plan that would foster creative, forward-looking leaders who can leverage new capabilities and improve community responsiveness. To address these goals, FUSE Executive... Read more
Launching a Housing Finance Agency to Fund Expanded Housing in Los Angeles
To help reduce homelessness and increase affordable housing, the Los Angeles Department of Housing and Community Investment is working to establish a Housing Finance Agency (HFA) to develop its own financial resources. To that end, FUSE Executive Fellow David Spirakis created a business plan and organizational structure for the HFA,... Read more