Pacific

The core mission of the Los Angeles County Department of Public Health (DPH) is to protect the health and well-being of Angelenos. During the COVID-19 pandemic, this charge has become even more critical. DPH recognized that a strong underlying reportable disease surveillance system was key to ensuring timely and accurate... Read more

The Los Angeles County Department of Workforce Development, Aging and Community Services (WDACS) provides residents with a range of programs. While many operate efficiently, internal and external communication, coordination, and alignment between programs can be improved to ensure seamless services for residents. To support this work, WDACS enlisted FUSE Executive... Read more

At the Los Angeles County Department of Workforce Development, Aging and Community Services (WDACS), staff handling frontline services can spend as much as 60% to 70% of their time on internal workflow. Rather than devoting such an outsized amount of time to procurement, approvals and other internal tasks, the team’s... Read more

The Los Angeles Bureau of Engineering is experiencing increased demand for its services. At the same time, a quarter of its employees are nearing retirement. The Bureau recognizes the need to update its infrastructure and create a shared library of digital content to ensure an effective knowledge transfer of ongoing... Read more

Stockton, like many cities across the nation, is facing sharply declining levels of affordable housing and a growing number of people experiencing homelessness. The COVID-19 pandemic further exacerbated this crisis. The City is working to alleviate housing insecurity among its residents, including increasing and preserving affordable housing, creating protections for... Read more