Pacific

Fresno, located in California’s Central Valley, has made progress in its efforts to end systemic inequities and expand economic opportunities. But city leaders know they must continue to address the persistent economic challenges — exacerbated by the COVID-19 pandemic — faced by residents in marginalized communities. To this end, FUSE... Read more

With nearly a third of workers close to retirement, the Los Angeles Office of Finance was seeking new strategies for recruitment and retention of staff, not only to bring in qualified employees but also to build a pipeline within the department of leaders who feel a sense of stewardship over... Read more

The Los Angeles County Department of Probation (LAC Probation) relies heavily on its Information System Bureau (ISB) to update systems, eliminate inefficiencies, and create standards and governance processes, all of which have led to significant systemic changes that have improved rehabilitation outcomes for juveniles and adults. With the onset of... Read more

Immigrants comprise 35% of Los Angeles County’s population and make up 44% of its workforce, yet they continue to face economic advancement and justice equity challenges. In response, the Office of Immigrant Affairs (OIA), a division within the L.A. County Department of Consumer and Business Affairs, developed the 2018 Immigrant... Read more

The federal Earned Income Tax Credit (EITC) can be an effective tool to help fight poverty, yet approximately 20 percent of eligible Los Angeles County households are not claiming this credit. To close the participation gap, the L.A. County Department of Business and Consumer Affairs is looking to work with... Read more

The Los Angeles County Probation Department seeks to reform its bail system so that individuals awaiting trial are held out of jail and connected to their communities. To that end, the department’s Pretrial Services Bureau had to revamp its operational protocols to provide varying levels of assessment and post-release services,... Read more

To maximize resources and improve patient care, the Los Angeles County Department of Health Services (DHS) continually assesses the efficiency of its operations. As part of these improvements, DHS is working to institute an innovative new return-to-work staffing management model, which will help manage and meet the needs of employees... Read more

One of the largest healthcare systems in the U.S., the Los Angeles County Department of Health Services (DHS) cares for more than 600,000 patients annually. The average DHS employee is over the age of 50, and an increasing number of managers and supervisors in nursing and administration are nearing retirement... Read more

Oakland seeks to prioritize housing that is both safe and affordable. Yet the city continues to see a proliferation of living situations that are not compliant with municipal building codes and safety standards. In response, the City has enacted several policies to increase staffing and improve technology for building inspections... Read more

Riverside County, California, has the state’s third highest number of Opportunity Zones. These economically distressed communities, which were designated by the federal government, can potentially benefit from tax incentives that encourage investment and economic development. To create high-quality jobs in key economic sectors, such as manufacturing, tourism, and technology, the... Read more