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Responsive Government

Using Data to Enhance Transformative Public Safety Reforms
In the City of Brooklyn Center, a small, working-class city just outside of Minneapolis, the fatal shooting of Daunte Wright, a 20-year-old Black man, at a traffic stop in the suburb this spring sparked successive days of protest and demands for the city to examine new approaches to public safety... Read more
Ensuring an Equitable and Effective Long-Term COVID-19 Response in Harris County
During the COVID-19 pandemic, Harris County has managed over 381,000 cases and nearly 6,000 deaths. Under the direction of the County Judge’s Office, Harris County Public Health (HCPH) and other partners have worked tirelessly to slow the spread of infection and combat health inequities through free and accurate testing, case... Read more
Responding to Behavioral and Mental Health Crises without Law Enforcement
Throughout 2020 there were passionate pleas and emphatic demands for local governments across the country to examine police operations within their jurisdictions. In response, Durham city officials began examining public safety and community wellness needs and evaluating if city resources were aligning. Initial work included analyzing 911 call data and... Read more
Strategic Communications to Support Vaccine Uptake and Health Equity Post-Pandemic
Atlanta is working diligently to increase the pace of its vaccine inoculations and rollout One Atlanta’s strategic initiatives to begin recovery from the Covid-19 pandemic. The Covid-19 Vaccine Equity Campaign and broader One Atlanta vision are designed to increase health equity post-pandemic, particularly for the Black and Brown communities hit... Read more
Investing in Food Ecosystem to Provide New Pathways to Employment
In Houston, an estimated 725,000 people are food insecure, 500,000 of whom are living in federally designated districts where the closest supermarket is more than a mile away. These districts are found predominantly in the city’s historically underinvested communities, neighborhoods in which economic inequity has endured for generations. Exacerbating these... Read more
Increasing Equitable Access to Affordable Utilities for All Angelenos
The L.A. Department of Water and Power (LADWP) provides reliable and safe water and electricity to 4 million residents and businesses, while also striving to provide affordable utilities to the city’s most vulnerable residents. LADWP leadership recognizes that the health and economic crises spurred by the COVID-19 pandemic have impacted... Read more
Attracting and Retaining Finance Talent to Improve City Operations
With nearly a third of workers close to retirement, the Los Angeles Office of Finance was seeking new strategies for recruitment and retention of staff, not only to bring in qualified employees but also to build a pipeline within the department of leaders who feel a sense of stewardship over... Read more
Leveraging Technology for Efficient Government Service Delivery
Oakland’s Information Technology Department (ITD) offers advice and support to all city departments so they can better serve residents. FUSE executive fellow Jana Good developed a strategic technology plan for ITD that advances the priorities of the city, while leveraging common technology platforms to ensure holistic, integrated, and extensible solutions.... Read more
Designing Excellent Customer Service in Local Government
Leaders in Washington DC want to make local government more responsive to the needs of residents. To support this goal, the district enlisted FUSE executive fellow Hua Wang to help bolster accessibility, ease of use, and digital capabilities associated with the provision of public services.   To determine how to prioritize... Read more
Leveraging Vacant Properties to Revitalize Neighborhoods
More than 40,000 lots and properties sit vacant in Philadelphia, impacting economic mobility, public safety, and quality of life for many residents, especially those in low-income neighborhoods. To address this problem, the Department of Planning and Development enlisted FUSE executive fellow Amanda Soskin to develop a strategy to manage, activate,... Read more