Improving the Care Experience for Patients and Staff
The San Francisco Health Network (SFHN) serves more than one in eight San Franciscans annually. Along with several projects to improve the patient experience, SFHN is committed to providing a positive care experience across the network. FUSE Fellow Cori Schauer helped design a service framework to change the SFHN’s approach... Read more
Optimizing Port Operations for Economic and Environmental Impact
The Port of Los Angeles is the largest container port in the United States. While the port is a model of innovation and sustainability, it must also keep up with increasing competition and continue to improve its operations. FUSE executive fellow Andrew Scott’s work with the port focused on developing... Read more