Green Transportation For The World Cup & Beyond
In June 2022, FIFA (the international body that governs professional soccer) announced that Kansas City, MO would host the 2026 World Cup. Kansas City has four years to prepare for a large influx of visitors from around the world. A core component of the KC2026 bid was sustainability: they want... Read more
Sustainable Land Use In Cemeteries
Durham’s segregated past resulted in the creation of two public cemeteries: Maplewood (historically white with identified Confederate graves) and Beechwood (historically Black). Beechwood is running out of space; with limited availability for traditional burials. Given the history of segregation and the generations of families that are already buried in Beechwood,... Read more
Rejuvenating Healthcare Workers by Creating an Organizational Culture of Wellness
Covid-19 disrupted the healthcare system and put healthcare workers across the country on the frontlines of the global pandemic that infected over 33 million Americans and took the lives of over 600 thousand Americans. Even before the pandemic, under usual working conditions, severe burnout syndrome affects as many as 33%... Read more
Building Healthier Communities by Establishing an Enterprise-Wide System of Care
The Los Angeles Department of Health Services (DHS) is the second-largest municipal health system in the nation, acting as a sprawling safety-net system, primarily serving Black and Hispanic and low-income populations – residents who are uninsured or covered by Medi-Cal. Despite continuous improvements DHS has undertaken to respond to changes... Read more
Increasing Equitable and Affordable Access to Transportation in King County
King County Metro is the largest public transportation agency in the Puget Sound region, delivering more than 130 million rides per year. In 2020, King County was the first in the nation to be impacted by Covid-19, with Metro ridership dropping to 90% below pre-pandemic levels. However, even at the... Read more
Redesigning Workflow to Increase Efficiencies
At the Los Angeles County Department of Workforce Development, Aging and Community Services (WDACS), staff handling frontline services can spend as much as 60% to 70% of their time on internal workflow. Rather than devoting such an outsized amount of time to procurement, approvals and other internal tasks, the team’s... Read more
Designing Systems to Capture and Share Institutional Digital Content
The Los Angeles Bureau of Engineering is experiencing increased demand for its services. At the same time, a quarter of its employees are nearing retirement. The Bureau recognizes the need to update its infrastructure and create a shared library of digital content to ensure an effective knowledge transfer of ongoing... Read more
Redesigning Physician Recruitment to Improve Access to Care
The Los Angeles County Department of Health Services (DHS) runs the nation's second-largest municipal health system, annually caring for more than 800,000 patients. But like many cities and communities across the country, DHS is experiencing a shortage of primary care physicians. To counter this deficiency, FUSE Executive Fellow Nancy Villasenor... Read more
Driving Continuous Improvement of Public Education
Laurel worked in Office of Governor Jack Markell of Delaware, where she built the infrastructure to ensure that Science, Technology, Engineering and Math (STEM) education reached every student in the state. She worked on developing and implementing systems and routines to ensure successful completion of major STEM initiatives. She identified... Read more
Developing a Strategic Plan for Clean, Safe, and Functional Public Facilities
The City of Pittsburgh is working to update facilities in its recreation and park infrastructure, including public safety buildings, recreation and senior centers, and more than 4,600 acres of parkland, to meet the city’s evolving needs. FUSE executive fellow Chris Hornstein worked with the city’s Office of the Mayor to... Read more