Service Improvement

Small businesses and entrepreneurs, who comprise the heart of the American economy, continue to face challenges arising from the pandemic – predominantly minority-owned small businesses and entrepreneurs of color. Small businesses owned by people of color already face systemic barriers to accessing financing and business resources and are more likely... Read more

The City of Kansas City, like many cities throughout the US, is experiencing the impacts of climate change like never before– through increased temperatures, increased periods of drought, and more frequent flooding. Kansas City generates 18 tons of greenhouse gasses per person (three times the world average). In the early... Read more

From James Beard award-winning restaurants to the vast Pepper Place Market, where people from across central Alabama convene on weekends to shop for locally grown fruits and vegetables, Birmingham is among the small cities favorited by food lovers and culinary experts across the nation. Unfortunately, not everyone in the city... Read more

In the City of Austin, homelessness is a persistent reality that has amounted to a humanitarian challenge. Lack of affordable housing and healthcare, trauma and abuse, and racial inequities are all leading causes of homelessness in Austin. An estimated 9,000 residents in the Austin/Travis County area experience homelessness each year,... Read more

Over the past year, the United States has seen the collision of two major public health crises – Covid-19 and gun violence. Unfortunately, Kansas City has seen the deadly impact of these crises firsthand. Despite some efforts by community groups and government agencies, Kansas City struggles with violent crime and... Read more

Seattle and King County rank in the top three areas in the country in homelessness on a per-capita basis, with more than 22,000 households and nearly 4,500 public school students experiencing homelessness in 2018 alone. And, unfortunately, homelessness has only worsened during the Covid-19 pandemic. The pandemic has also introduced... Read more

One area of urban resilience New Orleans is focused on improving is within the electric grid. The electric grid is central to the web of interconnected systems that must operate resiliently to serve communities during times of extreme weather. From medical treatment to dry shelter, food, and clean water, nearly... Read more

As the planet continues to warm, Milwaukee, like many American cities, faces the increasingly catastrophic effects of climate change. Milwaukee also has pronounced racial disparities that are exacerbated by this climate crisis. Confronted with the climate emergency and persistent economic disparities, Milwaukee recognizes an opportunity to simultaneously address both of... Read more

The Travis County District Attorney (DA) is at the forefront of efforts to dismantle our nation’s endemic over-reliance on incarceration and reimagine and reconceptualize local systems of justice permanently. In just the last few months, the County and DA have worked to bring the jail population down by about 300... Read more

Over the past year, the Covid-19 pandemic has interrupted the daily lives of millions of Americans, and schools and students have felt these interruptions acutely. As schools return to normalcy, students, parents, and educators must now focus on the paramount challenge of learning loss, and strategies like afterschool, summer enrichment,... Read more