Expanding Solar Energy Access for Low-Income Communities
Phoenix experiences approximately 300 days of sunshine annually, making it one of the most solar-friendly climates in the country. However, many low and middle-income households, particularly in economically disadvantaged communities, face high utility costs due to outdated home infrastructure and limited access to renewable energy solutions. These communities are disproportionately... Read more
Operationalizing the Citywide Transportation Plan
City-wide transportation plans are critical for promoting equal opportunity and improving residents' lives by prioritizing accessibility, resource allocation, health, and community engagement. In Salt Lake City, transportation infrastructure has historically created uneven access to opportunity, with underserved communities, particularly those with high concentrations of populations of color, experiencing inadequate access... Read more
Advancing Equity and Sustainability in Workforce Development
The Department of Health and Human Services in Long Beach is navigating significant challenges in workforce development, particularly in addressing the needs of underserved and vulnerable populations. Historical economic disparities have disproportionately affected low-income residents and communities of color, creating barriers to health services and employment opportunities. These challenges have... Read more
Designing IT Systems for Veterans to Thrive
Los Angeles County is home to approximately 281,000 military veterans who, despite their leadership experience and community service mindset, face significant challenges. Compared to civilians, veterans are twice as likely to experience homelessness and suicide, with one in three reporting having been jailed—rates that are even higher for veterans of... Read more
Engaging and Empowering L.A. County Youth Towards Achieving Optimal Health Outcomes
Los Angeles County's Department of Public Health, through its Maternal, Child, and Adolescent Health Programs (MCAH), is prioritizing youth health by empowering adolescents to navigate healthcare systems and make informed decisions about their well-being. Collaborating with its Youth Advisory Council—a diverse group of high school and college students—the County will... Read more
Building a System to Improve Customer Communication
The New York City Department of Environmental Protection (DEP) is embarking on a crucial project to enhance its customer communication systems. Managing water, sewer, and wastewater facilities for millions, DEP aims to enrich the environment and protect public health. With over 835,000 accounts, the Bureau of Customer Services generates over... Read more
Updating Urban Forestry Systems
The City of Los Angeles is embarking on a project in collaboration with FUSE to evaluate and update the Urban Forestry Division (UFD) fee schedule within the Department of Public Works’ Bureau of Street Services. With the management of over 700,000 trees along 6,500 miles of public roads, the UFD... Read more
Healthcare Systems Addressing Equity, Diversity, Inclusion, and Antiracism
The Los Angeles County Department of Health Services (DHS) has undertaken a transformative Equity, Diversity, Inclusion, and Antiracism (EDIA) Initiative in response to the recognized public health crisis of racism. The initiative, established in 2021, aims to build a fairer healthcare world for patients and staff through community engagement sessions... Read more
Transforming Medical Documentation to Improve Healthcare Outcomes
The Los Angeles County Department of Health Services (DHS) is collaborating with FUSE on a transformative project to address burnout among healthcare providers and mitigate biases in medical documentation. Operating one of the nation's largest municipal health systems, DHS serves vulnerable populations, including incarcerated individuals and those experiencing homelessness. The... Read more
Curbing Commercial Energy Use Through Equitable Legislation Design
New Orleans is committed to reducing greenhouse gas emissions and improving building energy efficiency. It has successfully reduced energy use in its City buildings and launched the Downtown Energy Challenge. Despite restrictions on regulating natural gas use in private buildings, the City aims to lead by example and encourage others... Read more