Increasing Equitable Access to Affordable Utilities for All Angelenos
The L.A. Department of Water and Power (LADWP) provides reliable and safe water and electricity to 4 million residents and businesses, while also striving to provide affordable utilities to the city’s most vulnerable residents. LADWP leadership recognizes that the health and economic crises spurred by the COVID-19 pandemic have impacted... Read more
Attracting and Retaining Finance Talent to Improve City Operations
With nearly a third of workers close to retirement, the Los Angeles Office of Finance was seeking new strategies for recruitment and retention of staff, not only to bring in qualified employees but also to build a pipeline within the department of leaders who feel a sense of stewardship over... Read more
Leveraging Technology for Efficient Government Service Delivery
Oakland’s Information Technology Department (ITD) offers advice and support to all city departments so they can better serve residents. FUSE executive fellow Jana Good developed a strategic technology plan for ITD that advances the priorities of the city, while leveraging common technology platforms to ensure holistic, integrated, and extensible solutions.... Read more
Designing Excellent Customer Service in Local Government
Leaders in Washington DC want to make local government more responsive to the needs of residents. To support this goal, the district enlisted FUSE executive fellow Hua Wang to help bolster accessibility, ease of use, and digital capabilities associated with the provision of public services. To determine how to prioritize... Read more
Leveraging Vacant Properties to Revitalize Neighborhoods
More than 40,000 lots and properties sit vacant in Philadelphia, impacting economic mobility, public safety, and quality of life for many residents, especially those in low-income neighborhoods. To address this problem, the Department of Planning and Development enlisted FUSE executive fellow Amanda Soskin to develop a strategy to manage, activate,... Read more
Working to Alleviate Poverty
One in four residents of Philadelphia lives below the poverty line, a condition that can adversely affect their health, education and employment prospects, physical safety, and more. Recognizing the urgency of this problem, the Mayor’s Office of Policy engaged FUSE Executive Fellow Natalie Barndt to lead a review of existing... Read more
Monetizing Public Real-Estate Assets
Washington DC has a real-estate portfolio worth more than $11 billion, making it the second largest real-estate owner in the district. The Department of General Services (DGS) oversees the district’s land assets and ensures that publicly owned properties are used for maximum community benefit. To work toward this mission, DGS... Read more
Leveraging the Power of the Internet for Equal Access
Thomas supported the City of Richmond’s initiative to build an innovative culture in the Department of Social Services. By adopting civic technology and open data he was able to improve service delivery and access to services and information for employees, non-profit partners, and the city's residents. Thomas developed a regional... Read more
Creating a Bridge to Bring Private Sector Talent to San Jose City Government
Jeremy led the city of San Jose’s efforts to implement the TalentBridge program. Working with the Office of Mayor Chuck Reed in San Jose, Jeremy led the development of San Jose’s first public/private partnership to bring pro-bono talent from city companies to make city services more effective for residents -... Read more
Inspiring Innovative Thinking in San Francisco
Rahul built San Francisco’s entrepreneurship-in-residence (EIR) program in collaboration with the White House to help address critical national issues such as healthcare, transportation, public safety, education, energy and infrastructure – with the overall goal to lower costs, increase revenue, enhance productivity and help save lives. Mayor Ed Lee was named... Read more