Talent & Training

Developing Library Leadership to Strengthen Community Services
A significant number of the Los Angeles Public Library’s (LAPL’s) more than 1,500 employees are nearing retirement. To prepare for this eventuality, LAPL sought to create a development plan that would foster creative, forward-looking leaders who can leverage new capabilities and improve community responsiveness. To address these goals, FUSE Executive... Read more
Inspiring a Movement for Children
Christine’s fellowship focused on scaling The Children’s Movement of Californian a sustainable manner. Christine began the practice of capturing social media metrics monthly and providing a report of the results. She assumed the day-to-day management of the Children Now social media accounts, as well as trained other staff members on... Read more
Improving Patient Access to Healthcare Services
To improve the patient experience, maximize provider time with patients, and reduce revenue loss from unauthorized services, the Los Angeles Department of Health Services (DHS) recently brought together under one department key functions that facilitate patient access to medical care into unified units within each hospital and clinic. DHS enlisted... Read more
Developing Leaders to Drive Transportation Safety
With more than 40 percent of its employees eligible to retire by 2020, the Los Angeles Department of Transportation (LADOT) is working aggressively to attract and retain talent as new technologies are disrupting conventional transportation systems. The agency enlisted FUSE executive fellow Andrea Lipton to develop a leadership training program... Read more
Attracting and Retaining Talent to Drive Government Innovation
The City of Long Beach is the second largest employer in Southern California, and is working to recruit quality talent for the public workforce of the future. To strengthen the municipal workforce and sustain the city’s quality of services, the Office of the City Manager partnered with FUSE executive fellow... Read more
Opening Doors to Meaningful Employment
As a FUSE Executive Fellow, Gusti worked on multiple strategic workforce initiatives at the San Francisco Municipal Transportation Agency, including apprenticeship programs for skilled labor positions, succession planning, and professional development opportunities for the organization’s 5,700 employees. Gusti utilized her workforce development and project management background in order to develop... Read more
Developing a Human Capital Management Plan
One of the busiest airports in the world, San Francisco International Airport (SFO) also strives to be the best airport in the world by providing the highest level of safety and customer service. With 1,600 employees, it is crucial for SFO to excel at recruiting, developing, managing, and retaining world-class... Read more
Accelerating Economic Development in Immigrant Communities
Immigrant entrepreneurs and small business owners have the potential to create jobs and revitalize neighborhoods throughout Los Angeles. However, limited English language skills and educational experience, citizenship status, and other obstacles can make navigating the process of opening or expanding a business especially challenging. The Mayor’s Office of Immigrant Affairs... Read more
Developing Talent for Operational Excellence
San Francisco International Airport (SFO) strives to be one of the best airports in the world and the top employer in the Bay Area. To help achieve this goal, FUSE Executive Fellow Mark Avnet partnered with SFO to design and implement the SFO People Strategy, a first-of-its-kind strategic roadmap enabling... Read more
Improving Health Outcomes and Experiences Through Management Development
The Los Angeles County Department of Health Services (DHS) has recently been making major strides toward becoming a more unified, integrated and coordinated healthcare system. As part of that work, the department seeks to better engage and develop supervisors and managers. FUSE Fellow Kamina Smith helped the department develop a... Read more