Northeast

Convening Cities to Design Violent Crime Reduction Strategies
Washington DC’s Office of Neighborhood Safety and Engagement (ONSE) helps reduce violence and improve public safety by fostering community-based programs. In support of its mission, ONSE has been working to develop a Safer, Stronger Cities pilot program. This city network will use nonviolent interventions and strong government-community relations to help... Read more
Reforming Behavioral Healthcare Services for Justice-Involved Residents
In Washington DC, one in eight adults is justice-involved, and many need access to behavioral health services. To reduce recidivism, the Department of Behavioral Health (DBH) is working to provide a stronger continuum of services for justice-involved individuals, from pre-arrest through post-incarceration. To this end, DBH developed a Forensic Services... Read more
Designing Excellent Customer Service in Local Government
Leaders in Washington DC want to make local government more responsive to the needs of residents. To support this goal, the district enlisted FUSE executive fellow Hua Wang to help bolster accessibility, ease of use, and digital capabilities associated with the provision of public services.   To determine how to prioritize... Read more
Leveraging Vacant Properties to Revitalize Neighborhoods
More than 40,000 lots and properties sit vacant in Philadelphia, impacting economic mobility, public safety, and quality of life for many residents, especially those in low-income neighborhoods. To address this problem, the Department of Planning and Development enlisted FUSE executive fellow Amanda Soskin to develop a strategy to manage, activate,... Read more
Working to Alleviate Poverty
One in four residents of Philadelphia lives below the poverty line, a condition that can adversely affect their health, education and employment prospects, physical safety, and more. Recognizing the urgency of this problem, the Mayor’s Office of Policy engaged FUSE Executive Fellow Natalie Barndt to lead a review of existing... Read more
Monetizing Public Real-Estate Assets
Washington DC has a real-estate portfolio worth more than $11 billion, making it the second largest real-estate owner in the district. The Department of General Services (DGS) oversees the district’s land assets and ensures that publicly owned properties are used for maximum community benefit. To work toward this mission, DGS... Read more
Driving Continuous Improvement of Public Education
Laurel worked in Office of Governor Jack Markell of Delaware, where she built the infrastructure to ensure that Science, Technology, Engineering and Math (STEM) education reached every student in the state. She worked on developing and implementing systems and routines to ensure successful completion of major STEM initiatives. She identified... Read more
Uniting Stakeholders to Build a Safe, Healthy, and Educational Life for D.C.’s Children
FUSE Executive Fellow Lisa Gans focused on changing the strategic approach of the Washington D.C. Promise Neighborhoods Initiative (DCPNI), a local coalition providing youth development support to ensure that children in the Parkside/Kenilworth neighborhood reach adulthood ready to participate in the economic and civic life of their community. During her... Read more
Building a National Network of Business and Education Coalitions to Improve the Lives of Local Youth
Paul worked with the senior leadership team at America's Promise Alliance to define, engage, and mobilize a national network of business and education leaders to improve all phases of children's lives from birth through high school. His research surfaced that more than 400 local and statewide organizations exist to link... Read more
Modernizing Customer Service Systems in our Nation’s Capital
Thousands of Washington D.C. residents come to the Department of Consumer and Regulatory Affairs (DCRA) for help with building permits, inspections, and business licenses. DCRA partnered with FUSE executive fellow Jon Quimby to improve the customer experience of residents. Jon focused on the housing inspection process, working with employees at... Read more