Addressing Flood Mitigation Through Innovative Infrastructure Design and Urban Planning
In response to the escalating impacts of climate change on Jacksonville, FL, the city has initiated a project to develop climate-resilient infrastructure design standards. With rising temperatures, increased rainfall, and coastal storms affecting vulnerable communities disproportionately, the city is partnering with FUSE to create a comprehensive Climate Resilient Design Guidelines... Read more
Building a System to Improve Customer Communication
The New York City Department of Environmental Protection (DEP) is embarking on a crucial project to enhance its customer communication systems. Managing water, sewer, and wastewater facilities for millions, DEP aims to enrich the environment and protect public health. With over 835,000 accounts, the Bureau of Customer Services generates over... Read more
Enabling Resilience Capabilities Across Atlanta
In response to the deeply rooted challenges of racial segregation, economic disparity, and limited life opportunities faced by residents in Atlanta, Mayor Andre Dickens has launched a transformative initiative to make the city the best place in the country to raise a child. Recognizing the need for immediate and direct... Read more
Updating Urban Forestry Systems
The City of Los Angeles is embarking on a project in collaboration with FUSE to evaluate and update the Urban Forestry Division (UFD) fee schedule within the Department of Public Works’ Bureau of Street Services. With the management of over 700,000 trees along 6,500 miles of public roads, the UFD... Read more
Advancing Equitable and Sustainable Street Permitting
The City of Los Angeles’ Bureau of Street Services (StreetsLA) is collaborating with FUSE to enhance the Investigation and Enforcement Division (IED), addressing the challenge of rising service requests, permit applications, and unpermitted activities with limited resources. Currently, the IED department is charged with evaluating, researching, and processing over 20,000... Read more
Strategic Planning for Digital Inclusion
The City of Los Angeles aims to realize its SmartLA 2028 vision, ensuring equitable access to technology, economic opportunities, and public services. The initiative acknowledges the digital disparities prevalent in the city, particularly affecting marginalized communities. To address this, the Mayor’s Office collaborates with FUSE to develop a comprehensive Digital... Read more
Digital Equity in Broadband Infrastructure
The Los Angeles Bureau of Street Lighting (BSL), with a rich history of innovation, has played a pivotal role in making Los Angeles a pioneering 5G city. In response to the growing digital divide, especially in under-connected communities like Crenshaw Boulevard, BSL is leveraging funds from the American Rescue Plan... Read more
Business Intelligence for Sustainable Community Revitalization
In response to the pervasive issues of blighted properties affecting neighborhoods and economies, the City of Cleveland is embarking on a transformative initiative. With 30% of the city’s land in public hands, the aim is to convert vacant brownfields into accessible jobs, capitalizing on Cleveland’s industrial heritage. FUSE Executive Fellow... Read more
Healthcare Systems Addressing Equity, Diversity, Inclusion, and Antiracism
The Los Angeles County Department of Health Services (DHS) has undertaken a transformative Equity, Diversity, Inclusion, and Antiracism (EDIA) Initiative in response to the recognized public health crisis of racism. The initiative, established in 2021, aims to build a fairer healthcare world for patients and staff through community engagement sessions... Read more
Transforming Medical Documentation to Improve Healthcare Outcomes
The Los Angeles County Department of Health Services (DHS) is collaborating with FUSE on a transformative project to address burnout among healthcare providers and mitigate biases in medical documentation. Operating one of the nation's largest municipal health systems, DHS serves vulnerable populations, including incarcerated individuals and those experiencing homelessness. The... Read more